Welcome to thebestdiaper.pk. These Terms and Conditions govern your access to and use of our website, services, and purchases made through our platform. By accessing or using our site, you agree to comply with and be bound by the following terms. Please read them carefully. If you do not agree with any part of these Terms, you should not use our website.

1. Use of Our Website

thebestdiaper.pk provides a platform for customers to browse, purchase, and learn about diapers and baby care products. You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use and enjoyment of the site.

You may not:

• Use our website for any fraudulent or illegal activity.

• Interfere with the security or operation of the website.

• Attempt to gain unauthorized access to any section of the site or any systems connected to it.

2. Account Registration

To make a purchase or access certain features, you may need to create an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

You must:

• Notify us immediately of any unauthorized use or suspected breach of your account.

• Ensure your login details remain confidential and secure.

• Be at least 18 years old or have permission from a parent or legal guardian.

3. Product Information and Availability

We make every effort to display product details, images, prices, and availability as accurately as possible. However, we do not guarantee that all information is error-free, complete, or current. Prices and availability are subject to change without notice.

If a product you ordered is out of stock, we will notify you and offer a suitable alternative, a refund, or an option to wait for restocking.

4. Orders and Payment

By placing an order on thebestdiaper.pk, you agree to:

• Provide valid payment information and authorize us to charge your selected payment method for the total amount of your order.

• Understand that placing an order does not constitute a binding contract until the order is confirmed via email.

• Accept that we reserve the right to cancel or refuse any order at our discretion, including for pricing errors, product availability, or suspected fraud.

Accepted payment methods may include credit/debit cards, digital wallets, and other options specified at checkout.

5. Shipping and Delivery

We strive to process and ship orders promptly. Shipping times and delivery estimates are provided as guidelines and are not guaranteed. thebestdiaper.pk is not responsible for delays caused by third-party carriers, natural disasters, or other unforeseen circumstances.

Shipping charges, delivery options, and estimated delivery dates will be displayed during checkout. You are responsible for providing a correct and complete shipping address.

6. Returns and Refunds

Your satisfaction is our priority. If you’re not happy with your purchase, you may return eligible products within 14 days of receipt, subject to our return policy:

• Items must be unopened, unused, and in their original packaging.

• Return shipping costs may apply unless the product is defective or sent in error.

• Refunds will be issued to the original payment method once the returned product is received and inspected.

For full return instructions, please refer to our Returns & Refunds page or contact support at support@thebestdiaper.pk.

7. Intellectual Property

All content on thebestdiaper.pk including text, images, graphics, logos, product descriptions, and layout is the property of thebestdiaper.pk and is protected by copyright and intellectual property laws.

You may not copy, reproduce, distribute, or use any content from our site without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, thebestdiaper.pk shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, including but not limited to:

• Loss of profits, data, or business.

• Delays or service interruptions.

• Inaccuracies or errors in product information.

Our maximum liability to you for any claim shall not exceed the amount paid for the product or service in question.

9. User Content and Reviews

We encourage customers to leave reviews and feedback. However, by submitting any content, you grant us a non-exclusive, royalty-free license to use, reproduce, and publish that content on our website and marketing materials.

You agree not to post content that is:

• False, misleading, or offensive.

• Infringing on the rights of others.

• Promotional or spam in nature.

We reserve the right to remove any content that violates these terms.

10. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Modifications to Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the website after such updates constitutes acceptance of the modified Terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: support@thebestdiaper.pk
Mailing Address: thebestdiaper.pk, 121 timber market ravi road, Lahore.

Last Updated: May 10, 2025